Article of the Month - 
	  October 2012
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  	    Land administration for people, profit 
		and planet
		C.J. (Kees) de ZEEUW, The Netherlands
		
		
		1)  This paper was presented 
		at FIG Working Week in Rome, 8 May 2012 and describes twelve trends 
		relevant for land administration systems. These trends are related to 
		actual and future user demand in society. Trends, developments and 
		proposed concepts are explained and examples are given of land 
		administration products, services and business approaches recently 
		developed at Kadaster in the Netherlands. 
		Key words: land administration, people, profit, planet, 
		products, services, business models 
		 
		 
		SUMMARY  
		Society is changing permanently, due to economic and political 
		changes, technological development and globalisation of our challenges 
		(environment, population, natural resources etc.). As a result we adapt 
		our land administration systems continuously, anticipating as good as 
		possible to user requirements in the (near) future.  
		In this paper twelve trends relevant for land administration systems 
		are taken as a starting point (Lemmen et al, 2011). These trends are 
		related to actual and future user demand in society. To provide a usable 
		framework for system design and maintenance, the user demand for 
		geospatial information is linked to the development concept of ‘people, 
		profit and planet’. Our information supply on land administration should 
		be supportive in the balanced analysis, monitoring and planning of land 
		use and ownership, accounting for all three of these elements. This 
		information modelling approach applies both to developed and developing 
		countries.  
		At Kadaster in the Netherlands products, services, the area of 
		application and business models change. There is a clear movement from 
		data deliverance activities towards (integrated) information and 
		knowledge supply. New business models like governmental open data policy 
		influences our way of work and the area of application changes both in 
		theme as in geography. In Europe, cross border developments become more 
		important. Also the role of the user changes (both professionals and the 
		general public), resulting in self service and crowd sourcing 
		initiatives. And the collaboration between governmental organisations, 
		universities and private companies is becoming more and more a 
		prerequisite for keeping pace with developments and user demands.  
		In this paper trends, developments and proposed concepts are 
		explained and examples are given of land administration products, 
		services and business approaches recently developed at Kadaster in the 
		Netherlands. 
		 
		1. INTRODUCTION  
		Society is changing permanently, due to economic and political 
		changes, technological development and globalisation of our challenges 
		(environment, population, natural resources etc.). As a result we adapt 
		our land administration systems continuously, anticipating as good as 
		possible to user requirements in the (near) future. The society driven 
		evolution of land administration systems as described by de Zeeuw and 
		Salzmann (2011) has been translated into an analysis and overview of 
		long term trends (2020) and the definition of a perspective for land 
		administration system design by Lemmen et al (2011). The distinguished 
		twelve trends serve as a basis for trend analysis.  
		This paper aims to add a framework to these developments in order to 
		better understand the value of information systems to society and to 
		help understanding the final use of our information systems and 
		infrastructures in society. This is based on the practical experience 
		the Dutch Kadaster has, in meeting up with the rapidly developing 
		societal information demand in the Netherlands. The framework of ‘people 
		– profit – planet’ is linked to the user demand of geospatial 
		information infrastructures, of which land administration systems form a 
		part. It is believed that this conceptual framework also applies to 
		other countries and situations.  
		In chapter 4 some examples are given of how Dutch Kadaster is 
		developing new products and services that fit to this framework and 
		match with the user demands within Dutch society. This user demand is 
		influenced by both technological push (‘what is possible’) and societal 
		pull (‘what is needed’). These developments go to fast for an 
		organisation operating on it’s own. To meet up with the expectations 
		collaboration with other parties is necessary and new business models 
		have to be adapted.  
		 
		 
		2. TWELVE TRENDS FOR LAND ADMINSITRATION SYSTEMS  
		In this paper twelve trends relevant for land administration systems 
		are taken as a starting point (Lemmen et al, 2011). These expected 
		trends influence the way land administration systems are being developed 
		to meet up with actual and future user demands in society. 
		In short, the following twelve trends are distinguished:  
		
			- Mature information infrastructure – People expect a permanent 
			(24/7) accessible network where (geo)information is correctly linked 
			and versioning, multi-temporality, accuracy and quality meet the 
			user requirements. 
 
			- Dynamic process models – Based on well agreed information 
			standards (ISO, CEN, INSPIRE) it will be possible to model social 
			and economic processes dynamically. Future developments and impact 
			of policies will be established more and more using dynamic process 
			models. 
 
			- 3D/4D space and time administration – The increasing complexity 
			of modern land use will ask for more sophisticated data storage and 
			handling. Rapid developing technology will allow for three 
			dimensional and multi-temporal data storage and handling. 
 
			- Parcel design applications – Land administration systems will 
			evolve from registration systems towards design systems for land use 
			planning purposes. 
 
			- More than traditional rights, restrictions and responsibilities 
			– There will be a demand for a wider range of registrations like 
			carbon rights, water right or mining rights. This information demand 
			will be linked to traditional land registration systems. 
 
			- Faster and more direct updating by actors – Web services will 
			allow for various partners in an information chain to contribute to 
			the actualisation and improvement of the original datasets like the 
			land registry. 
 
			- International seamless registration – Due to international 
			standardisation (like INSPIRE) national registrations can be better 
			exchanged and linked. Cross border activities can be provided with 
			uniform data and information flows. 
 
			- Semantic web-based content – Formalized semantics will allow for 
			access to all information in an unambiguous and understandable way. 
			Also the correct exchange of data between different information 
			systems will be possible based on commonly shared ontologies. 
 
			- Mobile applications – Information services will develop from an 
			internet environment towards location based services (with internet 
			and mobile devices as basic services). 
 
			- Monitoring applications – Remotely sensed data and the use of 
			sensor networks will allow for the monitoring of changes in our 
			environment to be used for decision making an planning. 
 
			- Community driven cadastral mapping – Crowd sourcing techniques 
			may allow for more efficient and reliable collection of property 
			data leading to a more cost effective collection of data. 
 
			- OpenCadastreMap – (Local) communities can enforce the 
			recognition of customary rights by applying crowd sourcing 
			techniques and community driven initiatives. This will influence the 
			role and function of formal systems like national land registry 
			services. 
 
		 
		Considering these trends, it is a difficult for land registry 
		organisations to keep up with the developments and demands. However, 
		they can’t be stopped and perhaps the most influencing trends can’t even 
		be foreseen at this time. This means that we have to be prepared, 
		flexible and willing to change our way of working and thinking.  
		 
		3. APPLYING THE CONCEPT OF PEOPLE, PROFIT AND PLANET  
		Taking in mind these twelve relevant trends, the development of land 
		administration systems will become more and more user demand driven and 
		an inevitable part of Spatial Data Infrastructures (SDI’s).  
		To provide a usable framework for system design and maintenance, the 
		user demand can be linked to the development concept of ‘people, profit 
		and planet’. Insight in the issues that users have to solve can be 
		valuable knowledge in system design. These issues are divers, difficult 
		to predict and do change in time and place. Still, both for commercial 
		and governmental professional users, it can be expected that the use of 
		good land administration data in a (national) SDI, should contribute to 
		their corporate social responsibility. Thinking in terms of people - 
		profit – planet, can help in this understanding.  
		The principal of ‘people - profit – planet’ is used in the domain of 
		sustainable development (Elkington, 1994). ‘People - profit – planet’ 
		captures an expanded spectrum of values and criteria for measuring 
		organizational and societal success: economic, ecological, and social. 
		With the ratification of the United Nations and ICLEI TBL standard for 
		urban and community accounting in early 2007, this became the dominant 
		approach to public sector full cost accounting (ref., Wikipedia). The 
		principals have become the basis for corporate social responsibility. By 
		translating this so-called triple bottom line to the design of an SDI it 
		can be of help understanding the future user demand of our land 
		administration systems. 
		 
		Our information supply on land administration should be supportive in 
		the balanced analysis, monitoring and planning of land use and 
		ownership, accounting for all three of these elements. This information 
		modelling approach applies both to developed and developing countries. 
		Land administration services are considered to be an important component 
		of a national geospatial data infrastructure (NSDI).  
		In figure 1 it is shown how geospatial information is linked to this 
		concept of development. To clarify better, the information is translated 
		into three different types of information. To support ‘people’ related 
		information demands, so-called ‘ego-information’ is required. For 
		example the use of navigation systems (‘where am I?) is considered to be 
		a form of ego-information. ‘Profit’ related information is referred to 
		as ‘econ-information’. This information is necessary for making economic 
		choices and performing financial analysis. Our information describing 
		the ‘Planet’ component is referred to as ‘geo-information’ (information 
		describing our physical world). For example our topographic data 
		datasets play in important role in land use planning in the Netherlands. 
		But also the geodetic reference system Kadaster maintains is of an 
		essential value of linking the national available geo-information to the 
		geospatial databases in the Netherlands. Combining the three types of 
		information the total of information supply could be indicated as 
		‘Egeon-information’.  
		In the development of data sets and infrastructures it is important 
		to realise that information is required on these three different 
		components. So our land administration information should be of value in 
		describing the real world situation for people, profit and planet 
		purposes.  
		 
		  
		 
		 
		
		Figure 1. People, profit, planet in relation to 
		information sources in an spatial data infrastructure, together referred 
		to as ‘egeon-information’. 
		 
		 
		4. EXAMPLES FROM THE DUTCH KADASTER  
		Our information services are developing fast from a plain national 
		registering service towards a the function of a national centre for 
		geospatial information, required in all kind of activities regarding 
		planning, monitoring and analysing.  
		People, ego-information 
		Location based services and augmented reality (AR) applications become 
		part of societal demand. Therefore Kadaster has invested in the 
		facilities to present it’s data using augmented reality (using 3D 
		glasses or AR technology as developed by a company called Layar). Also 
		developments have started to provide our data to smart phones through 
		modern Apps (like Iphone or Android Apps), rather than using texting 
		services as we have used for ‘WoningWizard’. All these initiatives have 
		been started in close collaboration with other (commercial) parties.  
		In 2010 Kadaster has started a project called ‘Provisional cadastral 
		boundaries’. As the time between deed registration and parcel creation 
		after field survey is long (from 6 to 12 months), the registration and 
		map seems temporarily inconsistent, causing a complex database system. 
		Hence, a solution in the cadastral update process is being developed. In 
		the future mutation process, parcel creation will be done before deed 
		registration with provisional boundaries and parcel area. A simple 
		verification of geometry of the new boundaries will be done in the 
		terrain later on. To facilitate this process a web application (called 
		‘Splits!’) is being developed. This application allows the owner or 
		notary to prepare a request for parcel division with provisional 
		geometrical data of the new future cadastral boundaries, using a web 
		based geographic information system. In this way an extreme improvement 
		will be made in the actuality of the data on private and public 
		ownership in the Netherlands.  
		Profit, econ-information 
		Since the economic and bank crisis started in 2009, the cadastral 
		database in the Netherlands has gained in importance and use. It’s 
		function as the formal registration of property remains important, but 
		nowadays also the analysis of the development in the real estate market 
		and the value of our national mortgages have become important 
		information flows, provided by Kadaster. This information is made 
		publically available at a monthly basis through our website (see
		
		www.kadaster.nl/perskamer/dashboard, only in Dutch). In figure 2 an 
		example is given of a graph representing the economic data provided on 
		the development of the average house price in the Netherlands in the 
		year 2011.  
		
		  
		Figure 2. Example of Kadaster dashboard information, 
		provided on a monthly basis. In this figure the development of the 
		average house price is given for the year 2011.  
		Our web services to our professional customers are evolving rapidly. 
		A chain integration project for property registration (the so called 
		‘KIK’ project) has resulted in the possibility for the automated 
		acceptance and mutation of mortgage deeds and deeds of transfers, both 
		improving our services to notaries and banks. But not only the demands 
		of commercial banks are met much better, also collaboration with 
		national and on-line property brokers is initialised. The integration of 
		our information services improve their commercial web based applications 
		(e.g. www.woningwizard.nl,
		www.funda.nl,
		www.woningquote.nl).  
		The Key Register Cadastre, along with the Municipal Personal Records 
		Database (GBA) is accessible via the
		www.MijnOverheid.nl website. 
		After identifying themselves using their electronic ID, private 
		individuals can consult the rights that have been registered for them in 
		the Key Register Cadastre. This consultation is free of charge. In the 
		event people believe they are registered incorrectly, they can report 
		these errors via the Kadaster website, again using their electronic ID 
		for identification purposes.  
		Planet, geo-information 
		Kadaster has added many new registers and services to its responsibility 
		the last few years (like topography, addresses, buildings and pipes and 
		cables). As a consequence much information necessary to describe the 
		physical state of our country in for example a map, comes from Kadaster 
		in the form of authentic registrations. This authenticity is essential 
		for the national need to map and describe our country in an consistent 
		way allowing for planning, analysing and monitoring our real world 
		situation in virtual worlds using geographic information systems. Our 
		national topographic maps (from scales 1:10.000 to 1:1.000.000) serve as 
		reference maps for all kind of presentations.  
		In order to link the virtual mapped world to the real world situation 
		a good quality reference system is needed. According to modern standards 
		Kadaster maintains this national reference system (called NETPOS) in 
		collaboration with the Dutch Ministry of Infrastructure and Environment. 
		 
		 
		5. IMPACT ON KADASTER  
		At Kadaster in the Netherlands products, services, the area of 
		application and business models change. There is a clear movement from 
		data deliverance activities towards (integrated) information and 
		knowledge supply. New business models like governmental open data policy 
		influences our way of work and the area of application changes both in 
		theme as in geography. In Europe, cross border developments become more 
		important. Also the role of the user changes (both professionals and the 
		general public), resulting in self service and crowd sourcing 
		initiatives. And the collaboration between governmental organisations, 
		universities and private companies is becoming more and more a 
		prerequisite for keeping pace with developments and user demands.  
		To fulfil the demands of our customers and society, Kadaster has a 
		strong focus on the innovation of products (the ‘what?’ question) and 
		processes (the ‘how?’ question). A firm investment in information 
		technology and infrastructure is indispensible to meet up to these 
		requirements. Nevertheless, it is clear that the solution will not be in 
		making things bigger and bigger. There is a limit to possibilities of 
		up-scaling. Keywords these days are ‘open source, the crowd and the 
		cloud’.  
		As community driven software development reaches a quality level 
		comparable to commercial software packages, the use of open source 
		software becomes within reach of governmental organisations. Especially 
		as the technical support of open source software is taken up, as a new 
		service, by private companies. Kadaster has a cautious policy in the use 
		of open source software, but is open for development. The use of open 
		versus closed source software is highly related to the security level 
		and life cycle of applications. For database management systems our 
		closed source systems are still in place. In the field of analysis and 
		operational tools a mixture of closed source and open source arises, 
		while at the front end (portals, web interfaces, etc.) a majority of 
		open source applications develops.  
		With respect to ‘crowd sourcing’ (or voluntary geo-information 
		provision), Kadaster is a partner in several pilot projects, involving 
		the general public in data provision for our key registries. This paper 
		will not go into detail on possibilities and limitations. But an 
		important restriction one should realise is that in our case crowd 
		sourcing for cadastral purposes is not a community based initiative, but 
		an effort to support a professional organisation in cost efficient data 
		gathering and provide services tot the general public that without their 
		contribution would not be possible. This requires a different attitude 
		from both the Kadaster as from the volunteers providing this data. In 
		2012 Kadaster launched an App called ‘Grenspalen’ (available in Dutch). 
		This App is freely available through the different App stores (Apple and 
		Android) and refers to locating the exact position of border poles on 
		the border between Germany and the Netherlands. By giving the position 
		of this border poles freely available to the public it becomes possible 
		for them to follow hiking routes following the national borders and to 
		give direct feedback to Kadaster on the position and state of the poles 
		to Kadaster, using mobile devices. New recreational services are 
		provided to the public (‘searching border poles’) and information on the 
		status of the border post is given to Kadaster on low cost basis (it is 
		not longer necessary to visit the poles on regular basis by 
		professionals).  
		In the IT world ‘cloud computing’ is strongly believed to be the only 
		way to keep up track with user demands for data retrieval, management 
		and analysis. Commercial parties start offering software, platforms, 
		infrastructures and services in a cloud environment. Kadaster is in a 
		phase of reconnaissance of our possibilities. It is realised that it is 
		unavoidable and offering a lot of potential, but also that many quality 
		and security issues are still to be solved or to be clarified , before 
		certainly right data can be brought into ‘the cloud’.  
		At the national level the demand for an Open Data policy is growing 
		in the Netherlands. Data from national key registers should become wider 
		available among governmental organisations, for research institutes and 
		also for commercial use by private companies. As the collection, 
		management and provision of data is not a cost free activity, many 
		(political) discussions took place on how data can be made available in 
		a open way, maintaining the high standard on quality, actuality and 
		reliability that exist on (authentic) registers in the Netherlands. As a 
		first step, in January 2012 the topographic data of Kadaster have been 
		made available under an Open Data policy. This means that a new business 
		model has been defined for the cost recovery of the services Kadaster 
		provides and new license models for the use these data have been 
		established. A challenging development, with high societal impact.  
		Apart from the financial investment that is required to meet the 
		actual societal user demands for our data and services, effort is being 
		put into capacity building of our own personnel and the clever building 
		up of networks and alliances. Our organisation transforms from a 
		production type organisation into a knowledge driven shared service 
		centre, with a national and international importance. This asks for 
		continuous adjustments to our position, personnel and functions. Coming 
		from a national monopolist situation, we become more and more an 
		indispensible link in a chain and an international context. Its becomes 
		our task to co-create the evolution of land administration and spatial 
		data information systems. We have to match users’ expectations and 
		technical possibilities with existing (and often sound) legal and 
		business rules and processes. 
		 
		 
		6. BUSINESS STRATEGY OF THE NETHERLANDS KADASTER  
		The traditional integrated approach of cadastre and land registry in 
		the Netherlands (and the movement towards more positive legal status of 
		the registration) has been extended with the national topographic 
		mapping since the late nineties. Recently also services for addresses, 
		buildings, cables and pipes have been added to our organisation’s 
		responsibilities. In 2012 it is expected that the national information 
		provision service for taxation on housing and the large scale base map 
		of the Netherlands will be added to this. Kadaster as an organisation is 
		moving towards a national centre for geo-information services, rather 
		than a pure cadastral agency as the name implies.  
		To comply with our rapid changing environment Kadaster is evaluating 
		its approach and policy on a yearly basis in relation to its long term 
		policy which has a five years cycle. The key targets for the policy 
		period 2012 – 2016 are defined as:  
		
			- Offering services that suit our customers needs
 
			- Collaboration with partners (government, science and industry)
 
			- Cost control
 
			- Flexibility
 
			- Quality and continuity 
 
		 
		7. CONCLUSIONS  
		Looking back at the last decade, we can conclude that our systems and 
		products have changed a lot. Not only many new services have been 
		developed based on the same set of basic data, but also many new 
		registrations have become part of an integrated geo-information 
		organisation, as Kadaster is today. The use of our data and services is 
		being applied in the domain of people, profit and planet.  
		Regarding the trends as described in this paper organisations like 
		Dutch Kadaster need to adapt and rethink the design of it’s systems, 
		services and strategy. Thinking in terms of ‘people – profit – planet’ 
		with respect to the user demand of our data provision and services helps 
		in understanding the (future) needs when we define our systems and 
		services. New challenges for Dutch Kadaster are defined by the crowd, 
		the cloud, open source and open data. This asks for permanent evaluation 
		of our business strategy and further collaboration with other parties 
		from government, research organisations and private companies. 
		 
		REFERENCES  
		
			- Elkington J. (1994), Towards the sustainable corporation: 
			Win-win-win business strategies for sustainable development.
 
			- Lemmen C., P. van Oosterom, C.J, de Zeeuw and M. Salzmann, M. 
			Wubbe (2011), Society driven innovations in Land administration. 3rd 
			Cadastral conference, Warsaw, 23 – 25 November, 2011. 
 
			- Zeeuw de, C.J. and M. Salzmann (2011), Cadastral innovation 
			driven by society: evolution or revolution? FIG working week, 
			Marrakech, Morocco.
 
			 
			 
		 
		BIOGRAPHICAL NOTES 
		Kees de Zeeuw is director of Kadaster International, part of Cadastre. 
		Land Registry and Mapping Agency (Kadaster) of the Netherlands. He has 
		an academic background in environmental and geo-information sciences 
		working at Wageningen University and ResearchCentre. After three years 
		being responsible at Kadaster for product and process innovation at the 
		GEO department (2007 – 2010), he now is responsible for the coordination 
		of Kadaster’s international activities and international cooperation 
		projects. Kadaster International provides world wide advisory services 
		in the domain of land administration, e-governance, geo-information 
		services and spatial data infrastructures. 
		 
		CONTACTS  
		C.J. (Kees) de Zeeuw 
		Director Kadaster International 
		Kadaster, the Cadastre, Land Registry and Mapping Agency 
		P.O. Box 9046 
		7300 GH Apeldoorn 
		THE NETHERLANDS 
		Tel. +31 88 183 4417 
		Email: 
		kees.dezeeuw@kadaster.nl  
		Web site: www.kadaster.nl   
		
		 
		
		  
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