Article of the Month - 
	  August 2008
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  	    Conceptual Framework for Governance in Land 
		Administration
		Mr. Tony BURNS and Dr. Kate DALRYMPLE, Australia
		
			
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				Tony Burns  | 
				
				 
				  
				Kate Dalrymple  | 
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		This article in .pdf-format 
		(16 pages and 229 kB) 
		
		1) This paper has been prepared for 
		and presented at the FIG Working Week in Stockholm, Sweden 14-19 June 
		2008. 
		Key words: land administration, good governance.  
		SUMMARY 
		In this new millennium, governance has gained significant attention 
		on the global development agenda and is often considered a fourth 
		dimension of sustainable development, adding to economic, social and 
		environmental dimensions. Implementation strategies to address 
		sustainable development aspirations and to meet Millennium Development 
		Goals must be tailored to address varying development needs. Mobilizing 
		the land sector is considered a principle focus for poverty reduction 
		and a key development strategy in many countries. Land administration 
		and management systems in particular, are responsible for providing 
		tenure security and access to land for all. In addition these can 
		provide accessible and equitable systems to mobilize land resources that 
		ultimately assist in the alleviation of poverty. Good governance within 
		land administration and land management institutions is essential for 
		sustainable development both in terms of operational longevity, 
		equitable stakeholder participation and benefits, and consistency in law 
		and policy implementation.  
		Land administration is often perceived as one of the most corrupt 
		sectors in public administration. Land itself, considered a primary 
		source of wealth, often becomes the trading medium and motivation for 
		political issues, economic and power gains, and self fulfilling 
		interests. The need to ensure there is good governance in land 
		administration is thus very important. A key theme in the land sector 
		among development professionals, policy makers and academics, is how to 
		address governance within land administration. Current research and a 
		draft Conceptual Framework design are presented in this paper to 
		contribute to on-going discussion and provide a tool for focussing 
		assessment of governance within land administration systems. This work 
		is being undertaken under a contract with the World Bank.  
		There is general acceptance that good governance is based on a set of 
		objectives that include: participation; fairness; decency; 
		accountability; transparency; and efficiency. Until recently, measures 
		of good governance and measures of land administration reform 
		effectiveness have largely developed in separate silos of thought. The 
		Conceptual Framework consisting of eight objectives aims to reduce this 
		gap using a range of examples from around the globe. A set of indicators 
		will be agreed and pilot case studies will test these in late 2008, 
		however these initiatives are not discussed in this paper. Attention is 
		given to the first phase of the project which is to establish the 
		Conceptual Framework for good governance in the land sector.  
		1. INTRODUCTION 
		It is almost trite nowadays to say that “land is a fundamental 
		resource”. The huge social, cultural and economic implications arising 
		from land rights-based issues, many stemming from poor governance, are 
		leading international news stories. Whether one is in a developed or 
		developing nation, land or property is often ones’ most important source 
		of wealth and security. The concept of land as collateral to mobilizing 
		capital is increasingly being embedded in developing nations. In 
		addition to private wealth, the state economy, particularly at the local 
		level, uses land fees and taxes as a significant source of government 
		revenue. In terms of tenure security, formal recognition of rights can 
		be vital for ensuring indigenous and other vulnerable groups have access 
		to land. It can however initiate tensions of uncertainty between 
		statutory and traditional groups or customs. Often the intense and 
		conflicting demands on land resources are not well balanced. Land 
		continues to be the basis of frequent social upheaval. Therefore much 
		effort has been devoted to developing systems to administer land rights 
		their use and value.  
		In most developing countries secure property rights are undermined by 
		weak governance practices. Overlapping laws and regulations, weak 
		institutions, limited accountability, and incomplete property 
		registration systems create a fertile environment that lacks 
		transparency. This environment gives rise to petty corruption as well as 
		grand misuse and/or misappropriation of public resources. Petty 
		corruption starts with low level government officials working in 
		registration and taxation agencies seeking informal payments. This 
		increases the cost of doing business and undermines the business 
		environment. There are higher stakes where public resources are 
		concerned, as weak governance in land administration enables political 
		elites and senior government officials to illegally grab state 
		properties, seeking large bribes in return of leasing or transferring 
		state properties to investors. Often these acts also involve by-passing 
		of development controls which can seriously affect vulnerable groups 
		whom are unable to defend themselves or are unable to demand appropriate 
		compensation. Weak governance will affect the poor in particular and may 
		leave them marginalized and outside the law. Good governance in land 
		administration is central to achieving good governance in society. 
		
			
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				‘Senior politicians and public servants in cities all over 
				the world manipulate or ignore the law and administration 
				relating to land allocation and development so as to line their 
				own pockets and those of their families, friends and political 
				allies’ (McAuslan 2002:27). | 
			 
		 
		Factors associated with governing land administration are numerous 
		and complex. Untangling these factors, finding a balance towards 
		cooperation between private, state and other interest groups and 
		applying contextually appropriate concepts of good governance in land 
		administration is being attempted in this current World Bank study. The 
		scope of the study is much broader and more comprehensive than what can 
		be delivered in this paper, the process in developing the Conceptual 
		Framework, which is presented, may be considered as important as the end 
		result. The process has involved developing a draft Conceptual Framework 
		and indicators to measure governance in land administration; testing 
		this draft framework and the indicators in five country case studies; 
		analysing the results; and finally presenting recommendations of a 
		Framework that will be useful for assessing governance in nations around 
		the globe.  
		Developing the Conceptual Framework is an ongoing process. Initially 
		it is shaped by desk studies of conceptual and empirical material to 
		provide an overall project approach and deliver a comprehensive 
		explanation of each objective that describes governance in land 
		administration. It will be developed through open discussions, case 
		study pilots in a sample of diverse countries and analysis of the field 
		results. In this paper, we are able to present the key concepts of the 
		study and approach, and an initial set of guiding objectives to consider 
		in the assessment of good governance in land administration.  
		2. KEY CONCEPTS 
		The essence of land administration typically involves processes that: 
		manage public land, record and register private interests in land, 
		assess land value, determine property tax obligations, define land use 
		and management governance systems, and support the development 
		application and approval process for land use. Land administration 
		systems should perpetuate policies of tenure security and access for 
		all. Land management on the other hand is associated with the activities 
		on the land and natural resources, including such activities as land 
		allocation, use planning and resource management, simultaneously 
		considering some inherent aspects of land administration. Land 
		administration systems provide a set of tools that support land 
		management. These tools typically operate within a country specific 
		framework established by land policy and the legal, social and 
		environmental background of a particular jurisdiction (Burns 2007).  
		During the last decade, a common understanding and practice of land 
		administration has evolved. Recognising there is no blue print or ‘one 
		size fits all’ model; there may be some applicable ‘best practices’ 
		associated with the different system tools. Using land administration 
		principles as a platform, how does one then adopt principles of 
		‘governance’ to shape a Conceptual Framework, particularly one that will 
		be used as the scope to measure performance? An appreciation of the 
		separate silos of governance principles is required and then combining 
		these using an understanding of existing operational encounters and 
		functional arrangements.  
		The introduction of governance principles attempts to capture a more 
		holistic approach to measuring land administration than purely 
		quantitative measures of effectiveness. Momentum for incorporating 
		governance in the development agenda has been building over the past 
		decade highlighting the importance of governments and corporate 
		institutions to commit to socially and economically responsible 
		sustainable development. Good governance is recognized as a platform for 
		achieving development potential, implementing effective and efficient 
		systems and ensuring good management through all levels of society. The 
		World Bank Institute defines governance as:  
		
			
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				…“the set of traditions and institutions by which authority 
				in a country is exercised. This includes (1) the process by 
				which governments are selected, monitored and replaced, (2) the 
				capacity of the government to effectively formulate and 
				implement sound policies, and (3) the respect of citizens and 
				the state for the institutions that govern economic and social 
				interactions among them.”  | 
			 
		 
		Other organizations have developed their own governance definitions, 
		some more widely applicable, “the process of decision-making and the 
		process by which decisions are implemented (or not implemented).” 
		(UNESCAP)
		 
		It is even more difficult to define ‘good governance’. Therefore it 
		is generally accepted that good governance is based on a set of 
		principles that include: participation; fairness; decency; 
		accountability; transparency; and efficiency. Often references are also 
		made to responsiveness, consensus orientated, equitability, 
		inclusiveness (UNESCAP) and subsidiarity. There is an increased agenda 
		on embedding ‘good governance’ into programs, projects and the 
		functioning of institutions, some attempts have been made to integrate 
		these principles within land administration reform strategies.  
		The most definitive efforts to apply the principles are reflected in 
		FAO’s recent Land Tenure Series Publication, “Good governance in land 
		tenure and administration” (2007). Prior to this UNHabitat launched the 
		Global Campaign on Urban Governance in 1999 to support the 
		implementation of the Habitat Agenda goal of “sustainable human 
		settlements development in an urbanizing world.” A key outcome of this 
		campaign was the Urban Governance Index (UNHabitat 2004). Governance is 
		an integral feature of improving strategies to meet Millennium 
		Development Goals. As a result the Oslo Governance Centre was 
		established as part of the UNDP’s global policy network for democratic 
		governance under the Bureau for Development Policy, and other 
		organizations are following suit. Other projects and activities of 
		organizations such as IFAD, IFPRI, ILC, and FIG are contributing to the 
		dialogue for innovations on improving governance in land administration.
		 
		Donor governments and agencies also have a high stake in developing 
		analysis tools for governance in their aid programs where land sector 
		components are often substantial. An example of this is the Millennium 
		Challenge Account that attempts to pre-qualify countries to determine 
		their eligibility for development assistance using five key principles 
		of good governance. These good governance principles are: free and fair 
		elections; independent judiciary and the rule of law; freedom of speech 
		and press; absence of corruption; and government investment in basic 
		social services. In a summary paper by Dobriansky (2003), it is stated 
		that “[t]hese principles constitute the foundations of modern democracy 
		and create the underpinning to establish capital markets and spur 
		foreign and domestic investment.” (Dobriansky 2003). While this may be 
		considered a narrow interpretation of the aims of ’development’, it does 
		echo the development agenda of numerous governments.  
		Land governance from the traditional sense can be loosely defined as 
		the range of political, organizational and administrative processes 
		through which communities articulate their interests, their input is 
		absorbed, decisions are made and implemented, and decision makers are 
		held accountable in the administration, development and management of 
		land rights and resources and the delivery of land services. Governance 
		involves an analysis of both formal and informal actors involved in 
		decision-making, the implementation of decisions made and the formal and 
		informal structures that have been set in place to arrive at and 
		implement the decision.  
		3. APPROACH TO GOVERNANCE IN LAND ADMINISTRATION 
		Development practitioners of all persuasions recognize the importance 
		of governance and the rule of law as an essential precondition for 
		economic and social development. In many contexts, land is identified as 
		one of the most corrupt sectors together with the judiciary and the 
		police. Still, given the complexity of land issues virtually everywhere 
		and the fact that institutional arrangements are highly country 
		specific, no systematic guidance is available to diagnose and benchmark 
		land governance and to contribute to improving it over time.  
		The overall approach used in this study for attempting to achieve 
		this systematic guidance is summarized in Figure 1. The development of a 
		conceptual framework began with a comprehensive review of land 
		administration systems, both formal and informal and of recent project 
		experience in strengthening land administration systems. Informed also 
		by the governance literature, central to the Conceptual Framework is the 
		development of a coherent set of eight statements that set out 
		objectives for good governance in land administration. These eight 
		objectives are discussed in Section 4. These formed a platform on which 
		key policy questions could be developed for country level investigation. 
		These key policy questions, whilst superficially appearing to be simple 
		yes/no responses are expected to be far more complex responses of either 
		‘yes, but’ or ‘no, but’ followed by an explanation of circumstances not 
		covered by a simple ‘yes’ or ‘no’ response. In addition a a set of 
		numerical indicators that assess the status of the objectives in good 
		governance are to be developed.  
		The information gathered in responding to the key policy issues and 
		quantitative indicators for each of the country case studies will be 
		used to develop a strategy for good governance in land administration 
		for that country. Strategies remain based on the global governance 
		framework but with country specific relevance. In designing the 
		Conceptual Framework it is important to consider how a country-based 
		application of the Framework can contribute to informing decision makers 
		on how to improve governance in land administration for that 
		jurisdiction.  
		
		  
		Figure 1 - Approach to Improving Governance in Land 
		Administration  
		Development and governance assumptions can be contextualized greatly 
		by studying the political economy and addressing the externalities 
		impacting on various situations. Central to the Conceptual Framework 
		approach is the two pronged approach stemming from the objectives. One 
		area concentrates on an assessment of the political economy, primarily 
		looking at factors affecting the historical and current land 
		administration arrangements and policies, land market activities, and 
		other social and economic drivers of development of the country. The 
		second considers empirical data guided by more quantitative studies that 
		will result in producing an indicator for comparative assessment, 
		preferably indicators that can be replicated for comparison over time 
		and possibly locations, whether these are inter or intra-regional.  
		Integrating studies of the policy context and an analysis of other 
		indicators is necessary to evaluate underlying causes or rationales for 
		a specific quantitative indicator. For example, a low indicator for the 
		number of registered transactions as a percentage of registered 
		properties could be due to a number of factors: poorly developed land 
		markets; low land market activity; little participation in the formal 
		system (which could in turn be due to high transaction costs and/or an 
		inefficient land administration system); low community awareness etc.
		 
		Governance in land administration certainly does not occur in 
		isolation to other levels of development and a range of social, 
		political and economic constructs. The main objectives and development 
		of the indicators should not be considered solely in terms of land 
		administration ‘best practice’, but what is “good enough governance” 
		(Grindle 2007) and what alternatives may be more applicable. The 
		framework should be approached as an assessment tool that is considered 
		along a continuum of various stages of achieving good governance 
		throughout land administration. Therefore, pragmatic and tangible reform 
		strategies in the context of the stage of development of a particular 
		country can be derived. 
		4. LAND ADMINISTRATION GOVERNANCE OBJECTIVES 
		The focus at this stage of the project is developing a set of 
		statements that set out a coherent framework of objectives for good 
		governance in land administration. Indicators will develop as a result 
		of an accepted set of objectives that can be consistently investigated 
		at the grassroots level. The following statements for eight objectives 
		for good governance in land administration have been developed. The 
		objectives are based on experience with projects in the land sector and 
		have been refined during the study in discussions with a broad 
		cross-section of stakeholders and participants in the land sector. The 
		objectives of good governance were also developed from an understanding 
		of the implications of ineffective, inequitable and poorly functioning 
		land administration systems. Weak governance in land administration is a 
		key contributor to issues of: informal modes of service delivery, 
		corruption, illiquidity of assets, limited land markets, tenure 
		insecurity, inaccurate and unreliable records, informal settlements, 
		unrealized investment potential in property, land speculation and 
		encroachment, idle and unproductive use of land, inequitable land 
		distribution, social unrest, and inadequate provisions of 
		infrastructure. While this list of issues is extensive, it is not 
		exhaustive. There are numerous more direct and indirect negative impacts 
		as a result of poor governance in land administration.  
		Considering these issues and nature of land administration, good 
		governance in land administration occurs where: 
		
			- Land policy is in line with principles of fairness and equity
 
			- A variety of accepted and socially legitimate rights are legally 
			recognized and can be recorded
 
			- Land management and associated instruments (zoning and 
			development control plans, conservation plans, etc.) are justified 
			by externalities and undertaken in an efficient, transparent manner.
 
			- Land administration institutions have clear mandates and operate 
			transparently, cost-effectively and sustainably
 
			- Information provided by the land administration system is 
			reliable, sufficient, and accessible at reasonable cost
 
			- Management, acquisition and disposal of public land follows 
			clear procedures and is applied transparently
 
			- Property valuation serves public and market needs and property 
			taxation is clear and efficient in support of policy
 
			- Judicial and non-judicial institutions are accessible with clear 
			mandates and resolve disputes fairly and expeditiously. 
 
		 
		Objective 1 – Land Policy in line with Principles of Fairness and 
		Equity  
		Land policy is the foundation on which the systems in a country for 
		land management, land administration and land development are built. 
		Policy endorsed by a high authority should be based on principles of 
		good governance focusing on efficiency, equity and accountability.  
		The implications of weak governance from deficiencies in policy 
		include tenure insecurity, encroachment and exclusion on access to land, 
		informal modes of service delivery, limited land markets, increased 
		administrative corruption and state capture, and increased land 
		disputes. Functional ambiguity among institutions often equates to 
		agencies acting unilaterally and out of touch with community 
		expectations and desires.  
		Land policy typically has to recognize that there is a variety of 
		land tenure regimes in a country. In practice, a continuum of tenure 
		rights can be observed, especially in the context of developing 
		countries where different sources of law and different tenure regimes 
		may coexist. There is thus a diversity of tenure situations, ranging 
		from the most informal types of possession and use to full ownership.
		 
		In most countries land is administered in a number of separate 
		systems or ‘silos’. These silos include the important silo that 
		registers private rights in land. Other silos that might exist in a 
		country include those that administer: public land, land reserved as 
		forest land, land reserved for protected areas, land held under 
		customary tenure, land used for agriculture and land used for mining. 
		Much of the uncertainty in rights in countries with administrative 
		‘silos’ is due to uncertainty regarding the extent of the jurisdiction 
		for each silo and overlapping silo jurisdictions.  
		A key strategy to address the problems arising from administrative 
		silos, particularly in an environment of limited rule of law, is the 
		adoption of a holistic approach to land administration through policy 
		formulation and/or legislative reform. National land policies and 
		comprehensive legislative frameworks have been developed in many 
		countries, particularly in Africa where about 15 countries have 
		formulated new land policy and enacted in the past two decades new 
		legislation which recognizes existing and future private property 
		rights. This has involved significant effort and consultation. However 
		this effort has often resulted in little change in the formal 
		recognition of rights. In Africa a large part of the problem has been 
		difficulty in funding and implementing the new laws.  
		An alternative approach to the holistic approach to policy 
		formulation and legislative reform is developing policy and legislation 
		in a piecemeal approach. This is the traditional approach to policy 
		development in developed and developing countries. This approach 
		involves the development of a policy and legal framework to register or 
		record a set of specific rights in a defined locality and is typically 
		implemented by developing procedures and building stakeholder support 
		through a series of pilot studies.  
		Objective 2 – Property Rights have Legal Recognition  
		This objective is concerned with the legal recognition of property 
		rights, the consonance between the rights recognized by the legal 
		statutory framework and the rights on the ground that have acceptance 
		and legitimacy in the community and the enforceability of the legally 
		recognized rights. The legal recognition of rights is very much related 
		to power structures in the community.  
		Informal settlements, informal building and construction and tenure 
		insecurity are key implications of weak governance in this area. Weak 
		governance in the legal framework for land opens gaps for speculation, 
		unproductive use of land, and a lack of clarity in rights leading to 
		social unrest and land disputes. The economic, social and environmental 
		implications can have a widespread impact on government and the 
		community.  
		There are many projects that have successfully implemented programs 
		to systematically register rights. These projects cover a wide number of 
		countries, including Thailand, Lao PDR, Indonesia, Honduras, Peru, 
		Armenia, and Kyrgyz Republic. The systematic process, which is typically 
		undertaken as an open process for the whole village or community, is 
		usually more transparent than the traditional sporadic approach. The 
		systematic approach provides the metrics for a production process with 
		checks and balances. A systematic process is also most cost-effective, 
		particularly where geodetic control or base mapping is required.  
		A key requirement for an efficient systematic process is the fact 
		that the teams in the field have clear rules to establish rights. Many 
		of these rules are based on the recognition of long-term occupation 
		rather than the provision of documentary evidence. Pilot activity is an 
		important strategy to build capacity by developing and field testing 
		efficient procedures, and building stakeholder support. A key lesson 
		from several projects is that municipal and administrative boundaries 
		and easements should be defined as part of the systematic registration 
		process. In many countries changes in other requirements such as 
		planning norms and standards are necessary before formalization can be 
		undertaken.  
		Although there has been success in systematic registration in many 
		countries, fewer countries have been able to keep property in the formal 
		system and encourage a ‘registration culture.’ In many countries there 
		is often a long list of unclear prerequisites for the registration of 
		rights and frequently there is a great deal of official discretion in 
		how these prerequisites are interpreted and implemented. One strategy 
		that has been implemented to address this problem is the establishment 
		of one-stop-shops (OSSs), where an OSS is a single point of contact that 
		manages the processes required to obtain the necessary approvals.  
		An alternative approach to formalization or systematic registration 
		is to focus on tenure security rather than regularization. This 
		particularly applies in the case of informal settlements in urban and 
		peri-urban areas, but also to areas under customary and common property 
		regimes. An approach based on tenure security might combine: (i) the 
		provision of both personal rights (such as temporary or permanent 
		permits to occupy, short term leases) and real rights (freehold, surface 
		rights, long-term leaseholds); (ii) the provision of individual rights 
		and of collective rights; (iii) the provision of transferable and of 
		non-transferable rights.  
		Community understanding of the land rights that are recognized by law 
		and the associated processes to give effect to the legal recognition is 
		essential. The laws need to be consistent with local customs. Gaining an 
		understanding of community practices and concerns is an important first 
		step, particularly in countries where the formal system is neither 
		efficient nor well regarded. Best practice in community awareness 
		includes a comprehensive web page, a customer relations manual that is 
		available to all staff, media training for senior officials, a range of 
		promotional material including posters, brochures and media campaigns on 
		national and local television and newspapers. In less developed 
		countries efforts have focused on village meetings and village plays.
		 
		Policy needs to be developed for parcel boundaries and the status of 
		survey records in re-establishing boundaries. One of the dangers of 
		increasing accuracy and decreasing cost of surveying and mapping 
		technology is the specification of a standard just because it is 
		technically possible rather than because it is needed. Experience in 
		many countries suggests that survey accuracy is not a major concern. No 
		project in the developing world has been able to implement and sustain 
		high-accuracy surveys over extensive areas of their jurisdiction. Those 
		countries that have been successful in registering significant numbers 
		of titles have tended to concentrate on relatively simple, low cost 
		survey methods and produced graphical standard cadastral index maps.  
		Objective 3 – Land Management instruments are justified, efficient 
		and transparent  
		Land management and other instruments, including land use planning 
		and zoning instruments, are justified by externalities and are 
		implemented efficiently and transparently. The land management and 
		administration systems become the foundation for the hierarchy of other 
		instruments which support a wide range of natural resource use rights 
		for activities associated with land, air and water. These include land 
		use zoning, site development, allocation and use of air space, the 
		allocation and use of water resources, and the use and exploitation of 
		fish, forest, mineral and other natural resources. Each level of rights 
		in the hierarchy is accompanied by more a specialised land management 
		governance system because they represent value adding in different 
		markets and economic systems.  
		Land management is regulated by imposed land use planning and 
		associated development restrictions. Effective land use planning must be 
		in line with community needs and undertaken in a participatory way. The 
		consequence of poor land use planning is informality as people will find 
		informal means to cope with their needs, particularly when planning 
		designs inadequately predict or supply the necessary infrastructure. 
		Issues affecting land use arrangements, which often directly affect 
		people’s livelihoods, can result in high levels of social unrest. There 
		are also often problems enforcing master plans as they are either 
		developed without due consideration of implementation arrangements and 
		capacity or developed in a non-participatory approach that meets strong 
		community resistance. Similarly, zoning restrictions should be justified 
		by external effects, and determined in a transparent and participatory 
		way. Regulations and restrictions should be made in line with the 
		capacity to enforce them.  
		Other forms of formally recognized rights, such as airspace rights 
		for apartments have become important instruments for property 
		development in cities, especially where the supply of approved, serviced 
		land sites is typically a constraint. However, in many developed 
		countries and the former socialist republics, the selling off of rights 
		to apartments without proper governance arrangements has given rise to 
		significant building maintenance and redevelopment problems associated 
		with old and unsafe apartment blocks.  
		Some countries have moved to register water right allocations and to 
		establish a water trading market to enable water rights attached to land 
		to be traded, often in a manner that is independent of the land itself. 
		Water rights are now becoming a major issue in China, India and other 
		South East Asian countries, with several river systems no longer flowing 
		and water demand dangerously depleting minimal environmental flows. 
		Development of controls on many of these rights will be extremely 
		difficult generally given the lack of or poor state of formal land 
		records management systems and particularly in regard to planning 
		schemes and the provision of public assets under these schemes.  
		In all developed and developing countries there has been a gradual 
		evolution in the systems to recognise rights for the exploitation of 
		natural resources. This evolution has occurred in parallel with the 
		development of systems to recognize private rights in land and in the 
		wider policy context of the management of common pool natural resources, 
		the recognition of and disposal of public land, and tax and fiscal 
		policy. There has been a general trend to separate systems to allocate 
		and exploit natural resource from the systems to recognize land rights. 
		An example of this is the policy introduced in the nineteenth century in 
		most developed countries to separate mineral rights from land rights. A 
		more recent example is the separation in many countries of water rights 
		from land rights. The systems introduced to support these policies are 
		models for many developing countries. The recent initiatives to 
		recognize and support carbon trading and growing concern about climate 
		change will add increased emphasis on the need for improved systems for 
		recording natural resource rights and distributing the benefits from the 
		allocation of these rights.  
		Objective 4 – Land Administration institutions have clear 
		mandates, and operate transparently  
		Land administration will only operate at an optimum when the roles 
		and responsibilities of all interested agencies are clear, unambiguous 
		and followed accordingly. This applies both horizontally between 
		agencies and vertically between levels of hierarchy, factoring in 
		private sector and community involvement. Introducing good governance 
		techniques into public sector organizations often requires widespread 
		changes. A common approach in land administration reform activities is 
		to streamline services. This often requires merging of agency 
		responsibilities into a single “land” agency, introducing new technology 
		and strengthening human resource capacity. Introducing civil service 
		standards and codes of conduct are two methods to improve operational 
		accountability in the area of human resource capacity.  
		Effective mechanisms are required to ensure the behaviour of land 
		administration institutions is managed and to eliminate or minimize any 
		negative social impacts of the services provided. Monitoring 
		institutional behaviour in the public sector is often a low priority in 
		developing countries. Without appropriate mechanisms, weak governance 
		can lead to administrative corruption and “financial leakages”, 
		overloaded courts, indeterminate dispute resolution, limited protection 
		for the vulnerable, an ineffective implementation of policy and laws and 
		ultimately social unrest.  
		Cost-effective, accessible and reliable service delivery by land 
		institutions is an important attribute to an overall measure of 
		governance in land administration. Service delivery, most often provided 
		by a government institution, should also be widely used by the public 
		and other institutions. Broad participation in services represents 
		equity of access regardless of authority, wealth, location, ethnicity or 
		gender. The impact of poor governance within a land administration 
		institution is often reflected in poor service delivery. Issues include 
		user uncertainty, a lack of public trust and participation, slow service 
		delivery, high and uncertain costs and an unsustainable system. The 
		overall process of service delivery should be seen as business rather 
		than bureaucratic processes. Streamlining of process flows is an 
		essential part of achieving efficiency. Computerization may be a means 
		to doing this, but more readily, this should be undertaken as a 
		complementary tool.  
		A large part of effective service delivery is good records 
		management. This is essential for maintaining the integrity of secure 
		tenure through property rights registration. Record data should be 
		simple and unambiguous. The actual records should be easily identifiable 
		and retrievable. Dealings with records need to be undertaken according 
		to a set of standard procedures that are set out in operational manuals. 
		A comprehensive set of procedures should include variations to 
		procedures caused by technology, levels of authority and the location of 
		services.  
		The system should be readily accessible to those registering 
		dealings, considering costs as well as information and procedural 
		requirements. A cost structure needs to be applied that is not an undue 
		barrier to participation. Physical access often requires some level of 
		service to be decentralized. Options of one-stop-shops, 
		private-public-partnerships for front office services, local lodgement 
		points and mobile services are different strategies that offer services 
		close to the public. Registration procedures need to be clearly 
		understood by the general public without the unnecessary involvement of 
		external professional service providers.  
		System sustainability relies on a guarantee of financing to maintain 
		services and operations. This may be achieved through external 
		government budget allocations or self funding structures. Institutions 
		aiming for the latter financing strategy typically demand a reform of 
		the system that addresses inefficiencies and the effectiveness of 
		service delivery. Involving the private sector in service delivery is 
		one approach possible where contracts are well designed and managed.  
		Capacity building options within the government sector should 
		emphasize efficiency improvements and quality and these strategies 
		should not be limited to technical procedures but involve management 
		resources also.  
		Objective 5 –Land Administration information is reliable and 
		accessible  
		Information leads to empowerment. Empowerment means that people can 
		make informed decisions, they have knowledge and capacity to 
		participate, and are able to question decisions which may affect them. 
		This is particularly relevant to the poor who often lack vital 
		information, communication mechanisms and visibility to voice their 
		concerns (UNDP 2003). Broad access to information is also critical for 
		policy making. Public dialogue and disclosure of information between 
		government sectors is important. Increased access, information sharing 
		and dialogue assists policy development to ensure policies reflect the 
		needs of the people.  
		Similar to the effects of weak governance on service delivery, issues 
		arising from a lack of information include public distrust, lack of 
		oversight, poor data management, and under-utilized data for decision 
		making in both government and private sectors. Quality and reliability 
		of data in the public arena requires a level of control in the 
		maintenance and dissemination of data. Therefore roles, responsibilities 
		and obligations of data custodians of information should be clear in 
		both the public and private sectors. An industry model to set data 
		security and cost structures between ‘free’ versus ‘fee’ public 
		information, and access and dissemination policies for onward use of the 
		data should be considered at high level.  
		Broad access to information is an empowering and participatory 
		mechanism for a land administration system operating under conditions of 
		good governance. Strategies for ensuring accessible information are 
		overcome in theory once there is general consensus by government at a 
		high level that public records should be made available upon request. 
		Once a positive decision on access is made by a government that balances 
		privacy, security and public access concerns, access strategies can be 
		readily put in place. Practical obstructions to access information are 
		acknowledged as an issue in many countries particularly where there has 
		been a long period of poor record management. Access to any public 
		information should be up-to-date, unambiguous, and reliable.  
		Computerization strategies are very useful for supporting public 
		information access policies as they can significantly improve storage, 
		access, retrieval and sharing of data, both spatial and textual. 
		Computerization is also essential for web based access. Ensuring 
		adequate resources are available to support computerization and ongoing 
		maintenance is critical. This also requires systems be in place to 
		integrate decentralized operations whether they are manual or automated. 
		The cost of this reform strategy should ensure that those costs passed 
		on to the consumer are not overly onerous. Accessible and easily 
		adaptable information will increase demand for its use in decision 
		making. As with first registration, during the early stages of 
		computerization and publicly accessible data, costs should be minimized 
		to encourage participation and increase demand for the formal system and 
		services provided.  
		Objective 6 – Transparent Public Land Management Processes 
		 
		Generally, public land and other public assets are badly managed 
		throughout the world. There is limited awareness of both the 
		consequences of weak governance in public land management and how to 
		improve the situation. Public land is often treated as a “free good”, 
		whereas “good” land in terms of location, use and service delivery is in 
		fact scarce and valuable. State land allocations are often not 
		undertaken transparently. The state may be stripped of its assets 
		through “land-grabbing”, i.e. the transfer of state land into private 
		hands through questionable, if not illegal, means. Illegal land 
		exchanges usually leave special interest groups favoured in land and 
		other natural resource concessions. There may be political interference 
		in management decisions, and compulsory purchase may be used 
		inappropriately to further private interests.  
		The possible impact of illicit misappropriation of state assets on 
		development processes and poverty eradication is enormous. It has both 
		direct and indirect negative impacts on development. Economic and social 
		impacts, including social unrest and disputes are widespread due to 
		illegal allocations, disposal and use of public land.  
		Public land management is a critical factor for ensuring good 
		governance in the administration of land in a country. There are common 
		factors involved in poor public land management. There is typically 
		ambiguity in authoritative roles and responsibilities, a lack of 
		accountability or methodology in the systems of allocation, 
		appropriation, disposal or use of public land, and a lack of information 
		on state assets. Weak governance in this area has direct and indirect 
		implications for citizens, and broader effects on economic development, 
		political legitimacy, peace and security and development cooperation. 
		There are a number of elements that can be applied to a strategy for 
		developing good governance in this area. These elements are applicable 
		to any country situation or stage of development. While the following 
		strategies have good intentions, reform is difficult as key stakeholders 
		in the equation often have vested interest in keeping the status quo. 
		Therefore, these suggestions are best applied in parallel within a 
		whole-of-government “good governance” strategy.  
		Objective 7 –Property Valuation serves the market need and 
		taxation is clear and efficient in support of policy  
		Property valuation and taxation has important implications for 
		governance in land administration. Land resources in all societies are 
		finite and a fundamental basis for social and economic development. An 
		equitable, fair and easily understood taxation system is more likely to 
		have willing participants, than an unclear and non-transparent system.
		 
		Poor systems for property valuation and taxation can be an indication 
		of poor governance in land administration. These lead to uncertainty in 
		market prices, difficulties in valuing property, constrained land 
		markets, increased land disputes and appeals, loss of revenue and 
		inequitable property tax burdens.  
		Valuation procedures provide the framework for statutory valuation 
		purposes and should be transparent and fair. Different methods for 
		valuing property depend on the sophistication of the property market. A 
		standardized method should nonetheless be chosen that covers all 
		property. Valuation information or sale values should be made publicly 
		available to improve transparency in the property market. These elements 
		are necessary to remove the common practice of under-declared values 
		associated with high property transfer fees and taxation rates.  
		Objective 8 – Judicial and non-judicial institutions are 
		accessible to resolve disputes  
		Land administration systems should aim to assist the resolution of 
		disputes over land. Mechanisms to resolve disputes may be available 
		through the judicial system or alternative administrative systems. These 
		mechanisms must be accessible, unbiased and efficient in resolving 
		disputes for all citizens. During initial adjudication of property 
		rights, local level adjudication teams that work directly in the village 
		with local authority is an effective strategy for resolving minor 
		boundary or rights disputes to advance formal registration. Strategies 
		for dispute resolution must be culturally sensitive and guidelines 
		should be prepared to assist mediations that encounter conflicting 
		issues between customary and statutory laws.  
		5. CONCLUSION AND FUTURE DEVELOPMENT 
		This paper presented the current approach taken in attempting to 
		translate governance into the land domain. Drafting a Conceptual 
		Framework will create an investigation platform for governance in land 
		administration. This framework can then be integrated in various country 
		contexts to help in the identification of structural deficiencies that 
		lead to unsatisfactory performance in the land domain. This can be used 
		to devise more complementary policies to ensure positive outcomes within 
		the land administration domain.  
		The draft Conceptual Framework has undergone rigorous consultative 
		process with a range of land administration experts. In the main draft 
		Conceptual Framework document, of approximately 180 pages, each of the 
		eight objectives are comprehensively illustrated using current practices 
		and project examples, largely from World Bank experience. The eight 
		objectives and study approach highlight the key themes and sub-themes 
		and how these themes are interpreted in terms of the implications where 
		governance is lacking. The scope largely interacts with fair policies, 
		legitimate rights, participatory land management, transparent 
		institutional functioning, especially in terms of public land 
		management, information access, clear and efficient land valuation and 
		taxation and equitable dispute resolution procedures.  
		Continuing with the development of this draft Conceptual Framework 
		requires further economic analysis. Following this, the next phase will 
		concentrate on developing a final set of indicators and a rigorous 
		methodology to conduct country case studies which assess governance in 
		land administration.  
		ACKNOWLEDGEMENTS 
		This paper is based on preliminary findings from a broader study on 
		land sector governance by the World Bank’s Agriculture and Rural 
		Development Department, with support from FAO, UN-Habitat, and other 
		development partners. The views expressed here are those of the authors 
		and do not necessarily represent those of the World Bank, its Executive 
		Directors, the countries they represent, or of any of the supporting 
		institutions. The authors appreciate the comments and advice of the Bank 
		team as well as other members of the project advisory committee, case 
		study authors, and comments from the public during the e-conference. A 
		number of authors are contributing to the development of the Conceptual 
		Framework and there experiences and wisdom are greatly appreciated.  
		REFERENCES 
		Burns, T., 2007. Land Administration Reform: Indicators of Success 
		and Future Challenges, Agriculture and Rural Development, Discussion 
		Paper 37, World Bank.  
		Dobriansky, P., 2003. Principle of Good Governance, Economic 
		Perspectives, March. 
		FAO, 2007. Good Governance in Land Tenure and Administration: Land 
		Tenure Studies 9, Rome, FAO. 
		Grindle, M. S., 2007. "Good Enough Governance Revisited." Development 
		Policy Review 25(5): 553-574. 
		McAuslan, P., 2002. “Tenure and the Law.” In Land, Rights and 
		Innovation: Improving Tenure Security for the Urban Poor, ed G. Payne. 
		London: ITDG Publishing. 
		UNDP, 2003. Access to Information, UNDP Practice Note, prepared for 
		UNDP. 
		UNESCAP, -. What is Good Governance?, Poverty Reduction Section, 
		Bangkok. 
		UNHABITAT, 2004. Urban Governance Index: Conceptual Foundation and 
		Field Test Report, August.  
		BIOGRAPHICAL NOTES
		Tony Burns 
		As founding and Managing Director for Land Equity International, Mr 
		Burns has over ten years involvement at management levels on 
		multilateral financed land administration, tilting and policy projects. 
		He is the Team Leader for the Governance in Land Administration study 
		(Oct 2007-Nov 2008). He has over 20 years experience in land management 
		and natural resource projects covering the full project cycle, and is an 
		expert in project design, land policy review, evaluation of cadastral 
		survey and mapping procedures, land titling, land administration and 
		spatial information systems. Mr Burns also has interest and experience 
		in management of change, performance auditing and assessment of project 
		implementation against objectives and milestones. Mr Burns recently 
		authored a World Bank, Agriculture and Rural Development Discussion 
		Paper on “Land Administration Reform: Indicators of Success and Future 
		Challenges”.  
		Kate Dalrymple  
		Kate is a Senior Land Consultant at Land Equity International 
		currently working on assignment in Lao PDR on the Laos Land Titling 
		Project Phase 2. Kate also provides technical support and assistance to 
		the Managing Director and team leaders contributing to the research 
		dialogue and development of land administration strategies and policy.
		 
		CONTACTS  
		Dr. Kate Dalrymple 
		Land Equity International 
		PO Box 798 
		Wollongong 2520 
		AUSTRALIA 
		Tel. + 612 4227 6680 
		Fax + 612 4228 9944 
		Email: 
		kdalrymple@landequity.com.au   
		Web site: www.landequity.com.au 
		 
		
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